Ticket scanning and check-in logistics can be time consuming and complicated. Using Givebutter with CodeReadr, you'll be able to use world-class fundraising event pages with robust ticket scanning and check-in functionality.
Every attendee is emailed a PDF ticket from Givebutter after purchasing, which they can print or display on their phone for access to the event. Tickets have two unique identifiers on them:
Step 1: Contact us to get set up on CodeReadr
If you haven't yet, please contact us so we can get you set up with an account on CodeReadr. We'll pre-load your tickets into CodeReadr and automatically sync your ticket scans (arrivals) with Givebutter.
Step 2: Download the app
Before the event starts, anyone who will be assisting with the scanning of tickets should download CodeReadr for iPhone or Android.
Step 3: Sign in with your account details
Sign in to the app using the username and password provided to you by Givebutter.
That's it — you're ready to scan!
Note: To ensure accuracy and reliable connectivity, scanned tickets (check-ins) are automatically synced to our system every two rolling minutes.
As mentioned above, every ticket has a 5-digit shortcode which you can use to quickly look up and verify tickets via the dashboard. You can also search by name, email, and phone number.
This tab can be accessed by logging into your dashboard and clicking on the "Tickets" tab in your left sidebar. If you aren't able to access this information, it is likely because you haven't been added to the account as an admin or editor.
You can manually check-in attendees by clicking on "Check in", without having to scan their ticket. Once someone is checked-in, the column changes to a green checkmark.
A few notes on the Tickets tab: